Tuesday, November 24, 2009

Tata Capital new branch opened, to offer all financial products under one roof

A new branch office of Tata Capital Ltd has been opened in Kalyani Nagar. Recently Tata Capital as its strategic policy has increased its Consumer Finance and Advisory Business (CFAB) with an aim to strengthen the company’s commitment of customer centricity and service excellence stated a company release.

Jamshed S Daboo, head-CFAB, Tata Capital, told, “The single window concept is an empowered business model for streamlining all our retail offerings into a common branch network and common sales force. At the heart of the CFAB lies the concept of presenting the ease and convenience of a one-point interface to the customer. Among other advantages, a unified structure will allow us to understand the financial needs of the customer better and help us build deeper relationships.”

The Pune branch has been opened keeping in mind one-stop shop concept to provide all financial products to the customers under one roof. The customers will be able to shop for consumer loan products and investment advisory services. The release stated the financial products will include home loans, auto loans, personal loans, educational loans, loans against property, financial advisory services and equity trading. Working on its expansion plans in the first phase, the company will be covering 65 cities by opening a chain of around 110 branch offices.