Now days most of the companies have opened salary accounts for their employees and the salaries are directly transferred in their accounts every month. Most of us feel salary accounts are most secured as not much transaction is done through these accounts except of withdrawing salaries that too through ATM.
Recently in one of the incidence Ashish Sahay , a senior manager employed with Serum Institute MMR production got a shock of his life when he received news that Rs 94,000 had been withdrawn from his salary account, without his knowledge. Sahay is having salary account with ICICI Bank’s Bund Garden Road branch since 2000.
On June 22, Sahay a resident of Hadapsar received a message from the bank stating that Rs. 94,600 had been with-drawn from his account. He immediately lodged a complaint with the Hadapsar police station. SI Dwaraka Dokhe of Hadapsar PS, who is investigating the case, said, “On June 22, at around 4 pm, Sahay got a phone call saying that the ICICI bank’s server was facing problems since some time, with a request not to do any transaction during that time.
After the call, Sahay also received a SMS in which the same information was conveyed. He did not carry out any transaction on that day.”
On the same day, again around 9 pm, he received an SMS from the bank stating that Rs. 94,600 has been withdrawn from his account.
He was shocked and he immediately called up ICICI bank’s customer care service. He told the executive to freeze the account and asked for the details, but the customer care executive told him to personally visit the branch the next day with his complaint.
Dokhe added, “The next morning, Sahay first went to ICICI’s Bund Garden branch, where he was told to go to the bank’s Magarpatta branch. He visited that branch and met the officials.
They told him that they will conduct an enquiry, and requested him to not file a police complaint till then. When he did not hear anything from the bank after waiting for a few days, he asked the bank to provide him details of his transactions, upon which the bank officials told him to lodge a police complaint.”
At this, Sahay lodged a complaint with Hadapsar police. Dokhe said, “We are speaking to ICICI Bank officials. We have asked them to give us all his transaction details.
Once we get that report, we will be able to locate where the money was transferred from his account. Through that, we can investigate the case further.”